Terms and conditions

Last updated: 15 November 2026

1. Who we are

These terms apply to all orders placed via nlpeptideshop.com, a web shop of NL Peptides, based in the Netherlands. Contact: info@nlpeptideshop.com.

2. Research use only

All products are sold exclusively for laboratory and research purposes (research use only). They are not intended for human or animal consumption, nor for diagnostic, therapeutic or cosmetic use. NL Peptides makes no medical claims and gives no usage or dosing advice.

By placing an order you confirm that you are at least 18 years old, that you will use the products only for lawful research purposes, that you will handle and store them in accordance with good laboratory practice, and that you will not resell or pass them on for human consumption. You are responsible for complying with the laws that apply in your country.

3. Orders and contract

The product information on the site is prepared with care. Obvious mistakes or errors in prices or product information do not bind us. The contract is formed when you place your order and receive an order number. We may refuse or cancel an order, for example if a product turns out to be unavailable or if there are indications of use other than for research; any amount already paid is then refunded in full.

4. Prices and payment

All prices are in euros and are the same for every EU country. Shipping costs depend on the delivery country and are shown before you place your order. Discount codes apply only under the conditions stated with the code and do not apply to items that are already on sale, unless stated otherwise.

You pay through the bunq payment link you receive on screen and by email after ordering. We ship once payment has been received.

5. Shipping and delivery

We ship to the 27 member states of the European Union, tracked and in discreet, neutral packaging. Delivery times are indicative; see EU shipping. The risk of loss or damage passes to you when the parcel is delivered to you.

6. COA (lab test)

For peptides you receive the lab test (COA) of the batch your product comes from with your order. Lab reports are not published on the website.

7. Right of withdrawal and complaints

As a consumer you have a 14-day right of withdrawal, with the exception of sealed products whose seal has been broken. See our returns policy for the conditions and the model withdrawal form. Complaints can be sent to info@nlpeptideshop.com; we aim to respond within 14 days.

8. Liability

We are not liable for damage resulting from use of the products contrary to these terms, in particular use other than for laboratory research. Our liability is in all cases limited to the amount of the order concerned, except in the case of intent or gross negligence. Nothing in these terms limits your statutory rights as a consumer.

9. Privacy

We handle your personal data as described in our privacy statement.

10. Applicable law

Dutch law applies to these terms and to all orders. If you live in another EU country, you keep the protection of the mandatory consumer law of your country of residence. Disputes are submitted to the competent court in the Netherlands, without prejudice to your right as a consumer to go to the court of your place of residence.